Double Room
- 1 Double bed
- Heating
- Bathtub
- Air conditioning
Hotel · Sapporo · Hokkaido
Swanky Hotel Otomo
A straightforward, well-run budget hotel in Sapporo's Susukino entertainment district, a short walk from Ramen Alley and the tram line.
- 5-minute walk to Ramen Alley
- 24-hour reception and luggage storage
- Free Wi-Fi in all rooms
7.4
Very good
819 reviews
Booking.com 7.4 · 819 reviews
About
Swanky Hotel Otomo
Swanky Hotel Otomo is a 2-star property in Sapporo's Chuo ward, set in the heart of the lively Susukino district. The hotel sits about a 5-minute walk from Ramen Alley, and the nearest tram stop is effectively at the doorstep, making it easy to get around without a car. With 24-hour reception, luggage storage, and a lift, it covers the essentials without any fuss.
Rooms are simple doubles with a bathtub, air conditioning, and heating. The hotel is non-smoking throughout, and while pets are not allowed, guests can use the coin laundry in the basement and a vending machine on site. Staff consistently go out of their way to help, from making phone calls to arranging onward accommodation — a level of service you don't always expect at this price point.
- Non-smoking rooms
- Parking
- 24-hour reception
- No pets allowed
- Luggage storage
- Lift
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Staff who genuinely go the extra mile — Multiple guests describe the team as friendly and helpful beyond expectations — making phone calls, arranging onward accommodation, providing tea cups, and even helping with clothes drying.
- Excellent location in Susukino — Within a 5-minute walk of Ramen Alley and close to Susukino Station, with a tram stop right outside. Guests consistently praise the convenience for exploring Sapporo.
- Clean, quiet, and comfortable rooms — Guests repeatedly mention spotless rooms, comfortable beds, and quiet conditions for a good night's sleep.
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Worth weighing
3 to weigh- Comfort rating is notably low — The Comfort category scores 5.1, well below the hotel's overall 7.4. While many guests found beds comfortable, the property's build or furnishings may not meet everyone's expectations.
- Value score sits below average — The Value rating is 6.9, slightly under the hotel's overall score. Budget travellers should weigh the amenities against the nightly rate (from £192).
- Limited room types and no pets — All rooms are doubles — no twin or family options — and pets are not allowed. This may not suit certain travellers.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Double Room
- 1 Double bed
- Heating
- Bathtub
- Air conditioning
Double Room
- 1 Double bed
- Heating
- Bathtub
- Air conditioning
Double Room
- 1 Double bed
- Heating
- Bathtub
- Air conditioning
Double Room Smoking
- 1 Double bed
- Heating
- Bathtub
- Air conditioning
Double Room Non-Smoking
- 1 Double bed
- Heating
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Parking
- 24-hour reception
- Luggage storage
- Lift
- Vending machine
Safety & Security
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Housekeeping
- Laundry
- Fax/Photocopying
Room Comfort
- Air conditioning
- Heating
- Free toiletries
- Flat-screen TV
- Free Wi-Fi in rooms
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.4/10 from 819 reviews
Booking.com · 7.4 · 819 reviews
7.4Verified guest“Beds were comfortable, the location right by a tram line was really convenient, and the room felt clean and quiet.”
7.4Verified guest“The location is excellent for the Susukino area, close enough to the subway and Susukino station.”
7.4Verified guest“Clean and cozy room, perfect for a business trip. Breakfast was free and decent, and being just off the subway station was a plus.”
7.4Verified guest“Loved the quiet room and the very cooperative staff. Breakfast had a good variety. My room had central heating, a TV, and a fridge. Location was excellent, not too far from the Leonard Bernstein Statue.”
7.4Verified guest“Every staff member was genuinely friendly and kind. The double room was spotless and well cared for.”
7.4Verified guest“A great base for exploring Sapporo. The room was cozy and just right. Staff were fairly friendly, breakfast had a good selection, and the location was a short walk from Norbesa Outlet Mall.”
04 — Location
Getting around Sapporo
The property sits in Sapporo.
Ramen Alley: About a 5-minute walk from the hotel, this narrow lane is packed with tiny ramen shops — an easy dinner option after a day out.
Susukino Station: The nearest subway station is a short stroll away, giving quick access to central Sapporo and beyond.
Norbesa Outlet Mall: A short walk from the hotel, this shopping complex is handy for retail therapy and dining.
6, Nishi, Minami6-Jo, Chuo-Ku, Sapporo, Hokkaido, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 114 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in runs from 15:00 until 23:59, and check-out is by 10:00.
Is parking available at the hotel?
Yes, parking is listed among the hotel's amenities, so guests arriving by car can make use of it.
Are pets allowed at Swanky Hotel Otomo?
No, pets are not allowed at this property.
What amenities are available in the rooms?
Rooms include heating, air conditioning, a bathtub, a flat-screen TV, free toiletries, and free Wi-Fi. Some guests mention fridges and microwaves, though these are not guaranteed in every room.
Is there a laundry service?
Yes, there is a coin laundry in the basement, and housekeeping is provided.
The bottom line
A dependable, budget-conscious pick in the heart of Susukino, where the staff's willingness to help and the spot-on location more than compensate for the modest rooms and below-average comfort score.
7.4Best for solo travellers and couples who want a clean, well-connected base without paying for extras they won't use.
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